AquaPopFishSupport & contact
Questions about AquaPopFish? Contact our support team for technical help, gameplay questions, or feedback.
如遇游戏问题、需要反馈建议，或申请隐私数据查询与删除，请通过下方邮箱联系我们。
Email our team
1914993771@qq.comAquaPopFish · 北京好天科技有限公司
点击邮箱可打开邮件应用，也可以复制地址后发送邮件。
Help us understand the issue
Please include:
- Your player ID, if available in Settings.
- Your device model, iOS version, and game version.
- A description of what happened and the steps that led to it.
- A screenshot or screen recording, if it helps explain the issue.
反馈时请尽量附上玩家 ID、手机型号、系统及游戏版本、问题发生步骤和截图。请勿发送密码或付款卡片信息。
Common questions
The game freezes or closes unexpectedly
Close and reopen the app, restart your device, and check for an available game update. If the problem continues, email us with your device details and the steps that reproduce it. Avoid reinstalling before contacting support if you need help preserving your progress.
An ad does not load or a reward is missing
Check your network connection. For a missing reward, send your player ID, the approximate time of the ad, and the reward you expected. We can use these details to investigate.
I have a privacy or data deletion request
Email us with the subject “AquaPopFish Privacy Request” and describe your request. Include your player ID if available. See our privacy policy for more information.